why can’t i open the website
Reported via the vpn.free app on 21 Jul 2026.
Sorry this went unanswered. Reports around this date pointed at three different causes, and all three now have fixes live:
- Pressing Go before the app finished starting. A fresh visit needs several seconds to establish the tunnel, and the button was enabled throughout. Pressing it early failed, sometimes with a message blaming your browser — wrong, and now replaced: your page is queued and opens once the tunnel is ready.
- The first press being swallowed. The advertising script on the landing page registered its click handler ahead of ours and stopped the click before our code ran, so the first press of Go could do nothing at all and you had to press it again. Our handler now runs first.
- The site refusing our exit addresses. Some large sites block or rate-limit datacenter IP ranges. Switching the server location in the app changes the address they see; that is the only lever we have from this side.
If a site still won’t open for you across different server locations, reply here.