Please help me
Reported via the vpn.free app on 21 Jul 2026.
This one was a real bug on our side, and it is fixed.
Reports of this shape traced to how the app recovers when the background worker that carries your traffic has to be re-established — which happens routinely, for instance while the page is reloading. One specific failure in that hand-off was missing from the list of errors we retry, so instead of quietly retrying, as it does for every other transient start-up hiccup, the app gave up on the very first occurrence and put an error in front of you.
What let it survive so long: an earlier fix had been recorded as solving exactly this, but it was matching a different internal error message and never covered this case at all. That is now corrected, with a test pinning the boundary so it can’t silently drift again.
Two related transport fixes shipped alongside it: a broken connection is now skipped instead of attracting all the traffic, and the “give up” state clears by itself instead of persisting until you reload the tab.
All live. Sorry it took this long to answer.